The Ink Castle |
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Returns & Warranty: We uphold a 100% 30 day money back guarantee or replacement on all our products (if defective) in the amount of the returned item (shipping not included).
You should contact us in order to request the return of a product. If you receive a package that is damaged due to shipment, please contact us immediately. There is a 15% restocking fee for products returned due to customer ordering error. Any item purchased that is defective may be returned within the first 30 days. All claims for credit (ie short shipments, wrong invoice price, etc) must be claimed within 10 days of the invoice date. Product specifications, pricing, and policy information may be updated from time to time. |